How To Fix CRM_MKTLIST_ADMIN064 - Cannot change organization from &2 to &3 for item &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_ADMIN - CRM Marketing: Messages External List Management

• Message number: 064

• Message text: Cannot change organization from &2 to &3 for item &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_ADMIN064 - Cannot change organization from &2 to &3 for item &1 ?

  The SAP error message CRM_MKTLIST_ADMIN064 indicates that there is an issue with changing the organization for a specific item in a marketing list. The error message typically states that the system cannot change the organization from one value (&2) to another value (&3) for the specified item (&1).
  Cause:
  This error usually occurs due to one of the following reasons:
  
  
  Organizational Structure Restrictions: The system may have restrictions in place that prevent changing the organization for certain items. This could be due to the organizational hierarchy or specific settings in the marketing list configuration.
  
  
  Data Consistency Issues: There may be inconsistencies in the data related to the marketing list or the organizational units involved. For example, the item may be linked to a specific organization that does not allow changes.
  
  
  Authorization Issues: The user may not have the necessary authorizations to make changes to the organization for the specified item.
  
  
  Business Logic Constraints: There may be business rules defined in the system that restrict changing the organization for certain items based on their status or other attributes.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Organizational Settings: Review the organizational settings in the marketing list configuration to ensure that changes are allowed. Verify if there are any restrictions in place that prevent changing the organization.
  
  
  Data Validation: Validate the data associated with the marketing list item. Ensure that the item is not locked or in a status that prevents changes. Check for any inconsistencies in the organizational data.
  
  
  User Authorizations: Ensure that the user attempting to make the change has the necessary authorizations. You may need to consult with your SAP security team to verify and adjust user roles if needed.
  
  
  Consult Documentation: Review the SAP documentation or help files related to marketing lists and organizational changes to understand any specific rules or constraints that may apply.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing documents and CRMD_MKTLIST for marketing lists.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional guidance.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.