How To Fix CRM_MKTLIST_ADMIN032 - Enter an external list

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_ADMIN - CRM Marketing: Messages External List Management

• Message number: 032

• Message text: Enter an external list

What causes this issue?

You have tried to process an external list without an ID.

System Response

The ID is the unique key for an external list.

How to fix this error?

Enter an ID for the external list.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_ADMIN032 - Enter an external list ?

  The SAP error message CRM_MKTLIST_ADMIN032 typically indicates that the system expects an external list to be provided, but it has not been entered or is missing. This error is often encountered in the context of marketing lists or campaign management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error occurs when:
  
  You are trying to create or manage a marketing list, but the system requires an external list (such as a list of contacts or leads) to be specified.
  The external list may not have been uploaded or selected properly in the transaction you are working on.
  There may be a configuration issue or a missing authorization that prevents the system from recognizing the external list.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check External List Input:
  
  Ensure that you have selected or uploaded the external list correctly. Go back to the transaction where the error occurred and verify that the external list is specified.
  
  
  
  Upload External List:
  
  If you haven't uploaded an external list, do so. This can typically be done through the relevant transaction for managing marketing lists or campaigns. Make sure the list is in the correct format and contains the necessary data.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to marketing lists in your SAP system. Ensure that the settings allow for the use of external lists and that all necessary parameters are correctly set.
  
  
  
  Authorization Check:
  
  Verify that you have the necessary authorizations to access and manage external lists. If you lack the required permissions, contact your system administrator to grant you the appropriate access.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling external lists in your version of SAP CRM. This can provide additional insights into the requirements and processes involved.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches and updates.
  Transaction Codes: Familiarize yourself with the transaction codes related to marketing list management, such as CRMD_ORDER or CRMD_ORDERADM_H, to navigate the system effectively.
  Training and Documentation: Consider training sessions or documentation on SAP CRM marketing functionalities to better understand how to work with external lists and avoid similar issues in the future.
  
  By following these steps, you should be able to resolve the CRM_MKTLIST_ADMIN032 error and successfully manage your external lists in SAP CRM.