How To Fix CRM_MKTLIST_ADMIN031 - You are not authorized to delete external list &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_ADMIN - CRM Marketing: Messages External List Management

• Message number: 031

• Message text: You are not authorized to delete external list &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_ADMIN031 - You are not authorized to delete external list &1 ?

  The SAP error message CRM_MKTLIST_ADMIN031 indicates that a user is attempting to delete an external list but does not have the necessary authorization to perform this action. This error typically arises in the context of SAP Customer Relationship Management (CRM) when dealing with marketing lists.
  Cause:
  The primary cause of this error is a lack of appropriate authorization in the user's role or profile. The system checks the user's permissions against the required authorizations for deleting external lists, and if the user does not have the necessary rights, the error is triggered.
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check User Authorizations:
  
  Review the user's roles and authorizations in the SAP system. This can be done using transaction code SU53 immediately after the error occurs to see which authorization check failed.
  Alternatively, you can use transaction code PFCG to view and modify roles.
  
  
  
  Modify Roles:
  
  If the user lacks the necessary authorization, you may need to modify their role to include the required permissions. This typically involves adding the relevant authorization objects that govern the deletion of external lists.
  Common authorization objects related to CRM marketing lists include:
  
  CRM_MKTLIST (Marketing List)
  CRM_MKTLIST_ADMIN (Marketing List Administration)
  
  
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator. They can help identify the missing authorizations and make the necessary adjustments.
  
  
  
  Testing:
  
  After making changes to the user's authorizations, have the user log out and log back in to ensure that the new permissions take effect. Then, attempt to delete the external list again.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for more details on authorization objects and their usage in CRM.
  Transaction Codes:
  
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues or provide additional guidance related to this error message.
  
  By following these steps, you should be able to resolve the authorization issue and allow the user to delete the external list successfully.