How To Fix CRM_MKTLIST_ADMIN014 - Enter a positive gross number

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTLIST_ADMIN - CRM Marketing: Messages External List Management

• Message number: 014

• Message text: Enter a positive gross number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTLIST_ADMIN014 - Enter a positive gross number ?

  The SAP error message CRM_MKTLIST_ADMIN014 with the description "Enter a positive gross number" typically occurs in the context of marketing lists or campaign management within the SAP Customer Relationship Management (CRM) module. This error indicates that a value expected to be a positive gross number (such as a monetary amount or quantity) has been entered incorrectly, either as a negative number or as zero.
  Cause:
  
  Negative or Zero Value: The most common cause of this error is that the user has entered a negative value or zero in a field that requires a positive gross number.
  Data Entry Error: It could be a simple typographical error during data entry.
  System Configuration: There may be specific configurations or validations set up in the system that enforce this rule.
  
  Solution:
  
  Check Input Values: Review the input fields where the error occurred and ensure that all values are positive numbers. If you have entered a negative number or zero, correct it to a positive value.
  Validation: Ensure that any calculations or derived values that might be populating this field are also resulting in a positive number.
  Review Documentation: If you are unsure about the expected values, refer to the relevant SAP documentation or user guides for the specific transaction or process you are working on.
  Consult with Colleagues: If you are part of a team, check with colleagues to see if they have encountered this error and how they resolved it.
  System Configuration: If the issue persists and you believe the input is correct, consult with your SAP administrator or technical team to review any custom validations or configurations that might be causing this error.
  
  Related Information:
  
  Transaction Codes: This error may occur in various transaction codes related to marketing lists, such as CRMD_ORDER, CRMD_ORDERADM_H, or others depending on the specific context.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
  User Training: Ensure that users are trained on the correct data entry procedures to minimize the occurrence of such errors in the future.
  
  By following these steps, you should be able to resolve the error and proceed with your tasks in SAP CRM.