How To Fix CRM_MKTISM_APPLIC062 - An application error has occurred; see message details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION

• Message number: 062

• Message text: An application error has occurred; see message details

What causes this issue?

The RFC connection to the Search and Classification function (TREX) has
failed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Try accessing TREX again. In case the problem recurs, contact your
system administrator for further support.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_APPLIC062 - An application error has occurred; see message details ?

  The SAP error message CRM_MKTISM_APPLIC062 typically indicates that an application error has occurred within the SAP CRM (Customer Relationship Management) system. This error can arise from various issues, including configuration problems, data inconsistencies, or issues with the underlying business logic.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the CRM system that is causing the application to fail.
  Configuration Issues: Incorrect settings in the CRM configuration can lead to errors when trying to execute certain functions.
  Authorization Problems: The user may not have the necessary permissions to perform the action that triggered the error.
  Custom Code Issues: If there are custom enhancements or modifications in the system, they may not be functioning correctly.
  System Bugs: There may be bugs in the version of the software you are using that lead to this error.
  
  Solutions:
  
  Check the Error Log: Review the detailed error log or application log (transaction SLG1) to get more information about the specific error that occurred. This can provide insights into what went wrong.
  Data Validation: Ensure that all required data is present and correctly formatted. Check for any inconsistencies in the data that might be causing the error.
  Review Configuration: Go through the configuration settings related to the CRM application you are using. Ensure that everything is set up correctly.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action. You can check this in transaction SU53 or by consulting with your security team.
  Debugging: If you have access to the development environment, you can debug the application to identify the exact point of failure.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SU53 (Authorization Check), and SE80 (Object Navigator) for debugging.
  Documentation: Review SAP documentation related to CRM and the specific module you are working with for additional context and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_MKTISM_APPLIC062 error in your SAP CRM system.