How To Fix CRM_MKTISM_APPLIC061 - Customizing is incorrect or incomplete; see message details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION

• Message number: 061

• Message text: Customizing is incorrect or incomplete; see message details

What causes this issue?

The RFC connection settings to the Search and Classification function
(TREX) is incomplete or incorrect.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Check the RFC connection using the transaction <DS:TRAN.SRMO>SRMO</>.
Check the TREX installation information on the <LS>Search server
relation</> tab
Choose one of the rows and check the corresponding RFC connection on the
<LS>RFC destinations </>tab.
In case there are problems, you can maintain the RFC connection using
the transaction <DS:TRAN.SM59>SM59</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_APPLIC061 - Customizing is incorrect or incomplete; see message details ?

  The SAP error message CRM_MKTISM_APPLIC061 indicates that there is an issue with the customizing settings in the SAP CRM system, specifically related to marketing or campaign management. This error typically arises when the system encounters incomplete or incorrect configuration settings that prevent it from executing a particular function or process.
  
  Cause:
  
  Incomplete Customizing: The necessary customizing settings for marketing or campaign management may not have been fully configured.
  Missing Dependencies: Certain required settings or dependencies may be missing, such as organizational units, marketing attributes, or other related configurations.
  Incorrect Settings: There may be incorrect entries in the customizing tables that lead to inconsistencies.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process that resulted in incomplete or incorrect configurations.
  
  
  Solution:
  
  
  Check Customizing Settings: 
  
  Go to the SAP Customizing Implementation Guide (IMG) and verify the settings related to marketing and campaign management. Ensure that all necessary configurations