How To Fix CRM_MKTISM_APPLIC056 - An application error has occurred; see message details


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION

  • Message number: 056

  • Message text: An application error has occurred; see message details

  • Show details Hide details
  • What causes this issue?

    The application failed to add a classification assignment to an
    assignment collection.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Create an OSS message for the component XX-PROJ-CRM-ISM.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTISM_APPLIC056 - An application error has occurred; see message details ?

    The SAP error message CRM_MKTISM_APPLIC056 indicates that an application error has occurred within the SAP CRM (Customer Relationship Management) system. This error can arise from various issues, including configuration problems, data inconsistencies, or issues with the underlying business logic.

    Possible Causes:

    1. Data Inconsistencies: There may be missing or incorrect data in the CRM system that is causing the application to fail.
    2. Configuration Issues: Incorrect settings in the CRM configuration can lead to errors when trying to execute certain functions.
    3. Authorization Problems: The user may not have the necessary permissions to perform the action that triggered the error.
    4. System Bugs: There may be bugs in the specific version of the SAP CRM software that you are using.
    5. Custom Code Issues: If there are custom enhancements or modifications in the system, they may not be functioning correctly.

    Solutions:

    1. Check the Message Details: The error message usually comes with additional details that can provide more context about the issue. Review these details carefully.
    2. Review Data: Check the data being processed when the error occurs. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
    3. Configuration Review: Verify the configuration settings related to the CRM application you are using. Ensure that they are set up correctly.
    4. Authorization Check: Ensure that the user has the necessary authorizations to perform the action that triggered the error.
    5. Debugging: If you have access to the development environment, you can debug the application to identify the exact point of failure.
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
    7. Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like SLG1 (Application Log) to check for logs related to the error.
    • SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
    • Documentation: Review the official SAP documentation for CRM to understand the specific functionalities and configurations related to the error.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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