How To Fix CRM_MKTISM_APPLIC055 - An application error has occurred; see message details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION

• Message number: 055

• Message text: An application error has occurred; see message details

What causes this issue?

The application encountered an error while reading details of
characteristics '&V1&'.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create an OSS message for the component XX-PROJ-CRM-ISM.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_APPLIC055 - An application error has occurred; see message details ?

  The SAP error message CRM_MKTISM_APPLIC055 indicates that an application error has occurred within the SAP CRM system, specifically related to marketing or campaign management functionalities. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying business logic.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or incorrect data in the marketing documents or related objects.
  Configuration Issues: Incorrect settings in the CRM system or marketing configuration can lead to this error.
  Authorization Issues: The user may not have the necessary permissions to perform the action.
  System Bugs: There could be a bug in the SAP system or a specific transaction that is causing the error.
  Custom Code: If there are custom enhancements or modifications, they might be causing the error.
  
  Solutions:
  
  Check the Message Details: The error message usually provides additional details. Review the message log for specific information about what caused the error.
  Data Validation: Ensure that all required fields in the marketing documents are filled out correctly and that there are no inconsistencies in the data.
  Review Configuration: Check the configuration settings related to marketing and campaigns in the SAP CRM system. Ensure that they are set up correctly.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action that triggered the error.
  Debugging: If you have access to the development environment, you can debug the transaction to identify the exact point of failure.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available.
  Consult Documentation: Review the SAP documentation for CRM marketing functionalities to ensure that you are following the correct procedures.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes related to marketing and campaign management in SAP CRM.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that might provide more context.
  
  By following these steps, you should be able to diagnose and resolve the error CRM_MKTISM_APPLIC055 in your SAP CRM system.