How To Fix CRM_MKTISM_APPLIC049 - An application error has occurred; see message details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION

• Message number: 049

• Message text: An application error has occurred; see message details

What causes this issue?

The application encountered an error while creating a text assignment.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create an OSS message for the component XX-PROJ-CRM-ISM.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_APPLIC049 - An application error has occurred; see message details ?

  The SAP error message CRM_MKTISM_APPLIC049 indicates that an application error has occurred within the SAP CRM (Customer Relationship Management) system. This error can arise from various issues, and the specific cause can often be determined by examining the detailed error message or logs associated with the error.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the CRM system that are causing the application to fail.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to application errors.
  Authorization Problems: The user may not have the necessary authorizations to perform the action that triggered the error.
  System Bugs: There may be bugs or issues in the specific version of the SAP CRM software being used.
  Custom Code Issues: If there are custom developments or enhancements in the system, they may not be functioning correctly.
  
  Solutions:
  
  Check Error Details: Review the detailed error message and logs to identify the specific cause of the error. This can often provide clues on how to resolve the issue.
  Data Validation: Ensure that all required data is present and correctly formatted. Check for any inconsistencies in the data being processed.
  Review Configuration: Verify that the configuration settings in the CRM system are correct and align with the business processes.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the action that caused the error.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address known issues related to this error.
  Debugging: If you have access to the development environment, consider debugging the application to pinpoint the exact location of the error.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SLG1 (Application Log) to check for logs related to the error.
  ST22: Use transaction ST22 to check for dump analysis if the error is causing a system dump.
  SOST: If the error is related to email or communication, check transaction SOST for any issues with sending emails.
  User Exits and BAdIs: If custom code is involved, review any user exits or BAdIs that may be impacting the application.
  
  By following these steps, you should be able to identify the cause of the CRM_MKTISM_APPLIC049 error and implement a suitable solution.