How To Fix CRM_MKTISM_APPLIC048 - An application error has occurred; see message details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION

• Message number: 048

• Message text: An application error has occurred; see message details

What causes this issue?

The application encountered an invalid characteristic classification
scheme "&V1&". This was caused either by incorrect or insufficient
Customizing settings for characteristics classification schemes, or by
an error during application execution.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator to make the necessary Customizing
settings or changes in the IMG activity
<DS:SIMG.CRMV_MKTISM_CL2>Maintain Characteristics Classification Schemes
</>.
If the Customizing of the characteristics classification scheme is found
to be correct, then create an OSS message using the component
XX-PROJ-CRM-ISM.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_APPLIC048 - An application error has occurred; see message details ?

  The SAP error message CRM_MKTISM_APPLIC048 indicates that an application error has occurred within the SAP CRM (Customer Relationship Management) system. This error can arise from various issues, and the specific cause can often be determined by examining the detailed error message and logs associated with the transaction that triggered the error.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the CRM system that the application is trying to process.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to application errors.
  Authorization Problems: The user may not have the necessary authorizations to perform the action that triggered the error.
  System Bugs: There may be bugs or issues in the specific version of the SAP CRM software being used.
  Integration Issues: If the CRM system is integrated with other systems (like ERP), issues in the integration can lead to errors.
  Custom Code: If there are custom developments or enhancements in the CRM system, they may not be functioning correctly.
  
  Solutions:
  
  Check the Detailed Error Message: Look at the detailed error message provided in the SAP GUI or transaction log. This can give you more context about what went wrong.
  Review Application Logs: Use transaction SLG1 to check application logs for more detailed information about the error.
  Data Validation: Ensure that all required data is present and correctly formatted. Check for any inconsistencies in the data being processed.
  Configuration Review: Review the configuration settings in the CRM system to ensure they are set up correctly.
  Authorization Check: Verify that the user has the necessary authorizations to perform the action that caused the error.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address known issues related to this error.
  Debugging: If you have access to development tools, you may need to debug the application to identify the root cause of the error.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log) and ST22 (Dump Analysis) to help diagnose the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review SAP documentation related to CRM and the specific functionality you are working with to ensure you are following best practices.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.