How To Fix CRM_MKTISM_APPLIC039 - Customizing of char. cls. scheme is incorrect or incomplete; see details

CRM_MKTISM_APPLIC039 - Overview

• Message type: E = Error

• Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION

• Message number: 039

• Message text: Customizing of char. cls. scheme is incorrect or incomplete; see details

What causes this issue?

The Customizing of the Characteristics Classification Schemes for
Insights Management is insufficient or incorrect. As a result, a runtime
characteristic classification scheme could not be determined for the
object '&V1&'.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator to make the necessary Customizing
settings or changes:
Check the settings in the IMG activity <DS:SIMG.CRMV_MKTISM_CL2>Maintain
Characteristics Classification Scheme</>.
Using transaction SE18, check the active implementations of the BAdI
CRM_MKTISM_RT_CLS (method: GET_RT_CHARACT_CLASSIFIC_ID).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_APPLIC039 - Customizing of char. cls. scheme is incorrect or incomplete; see details ?

  The SAP error message CRM_MKTISM_APPLIC039 indicates that there is an issue with the customizing of the characteristic classification scheme in the SAP CRM system. This error typically arises when the configuration for the characteristic classification is either incorrect or incomplete, which can prevent the system from processing marketing activities or other related functions properly.
  
  Cause:
  
  Incomplete Customizing: The characteristic classification scheme may not be fully defined. This could mean that required characteristics or values are missing.
  Incorrect Configuration: There may be errors in the way the characteristic classes or schemes are set up in the system.
  Missing Dependencies: If there are dependencies or relationships between characteristics that are not properly defined, it can lead to this error.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process that led to incomplete or incorrect settings.
  
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the transaction code SPRO (SAP Project Reference Object)