How To Fix CRM_MKTISM_APPLIC038 - Customizing of tax. cls. scheme is incorrect or incomplete; see details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION

• Message number: 038

• Message text: Customizing of tax. cls. scheme is incorrect or incomplete; see details

What causes this issue?

The Customizing of the Taxonomy Classification Schemes for Insights
Management is insufficient or incorrect. As a result, the runtime
taxonomy classification scheme could not be determined for the object '
&V1&'.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator to make the necessary Customizing
settings or changes:
Check the Customizing settings in the IMG activity
<DS:SIMG.CRMV_MKTISM_CL2>Maintain Taxonomy Classification Schemes</>.
Using transaction SE18, check the active implementations of the BAdI
CRM_MKTISM_RT_CLS (method: GET_RT_TAXON_CLASSIFIC_ID).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_APPLIC038 - Customizing of tax. cls. scheme is incorrect or incomplete; see details ?

  The SAP error message CRM_MKTISM_APPLIC038 indicates that there is an issue with the customizing of the tax classification scheme in the SAP system. This error typically arises when the system cannot find the necessary tax classification or when the configuration is incomplete or incorrect.
  Cause:
  
  Incomplete Configuration: The tax classification scheme may not be fully configured in the system. This could include missing entries for tax codes, tax categories, or tax jurisdictions.
  Incorrect Mapping: The mapping between the tax classification and the relevant business processes may not be set up correctly.
  Missing Master Data: The relevant master data (such as customer or product master records) may not have the necessary tax classification assigned.
  Transport Issues: If the configuration was transported from another system, there may have been issues during the transport process that led to incomplete or incorrect settings.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for tax configuration.
  Ensure that all necessary tax codes and classifications are defined and correctly assigned.
  
  
  
  Review Tax Classifications:
  
  Verify that the tax classifications are correctly assigned to the relevant master data (e.g., customer master, material master).
  Check if the tax classification is correctly linked to the sales area or organizational units.
  
  
  
  Validate Master Data:
  
  Review the master data for the relevant business objects to ensure that they have the correct tax classifications assigned.
  If necessary, update the master data to include the correct tax classification.
  
  
  
  Check for Transport Issues:
  
  If the configuration was recently transported, check the transport logs for any errors or warnings.
  If necessary, re-transport the configuration or manually adjust the settings in the target system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to tax configuration for any specific requirements or additional steps that may be needed.
  
  
  
  Testing:
  
  After making the necessary adjustments, perform tests to ensure that the error no longer occurs and that tax calculations are functioning as expected.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to the error message. You can search for the error message or related keywords in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SPRO: Access the Customizing Implementation Guide.
  OBYZ: Maintain tax codes.
  OVK1: Define tax classification for customers.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after following these steps, it may be beneficial to consult with an SAP functional consultant who specializes in tax configuration for further assistance.