How To Fix CRM_MKTISM_APPLIC000 - An application error has occurred; see message details

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTISM_APPLIC - message class for package CRM_MKTISM_APPLICATION

• Message number: 000

• Message text: An application error has occurred; see message details

What causes this issue?

The application failed to create a CGPL object manager instance.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create an OSS message for the component XX-PROJ-CRM-ISM.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTISM_APPLIC000 - An application error has occurred; see message details ?

  The SAP error message "CRM_MKTISM_APPLIC000 An application error has occurred; see message details" typically indicates that there is an issue within the SAP CRM (Customer Relationship Management) system, particularly related to marketing or campaign management functionalities. This error can arise from various causes, and the specific details of the error message can provide more context for troubleshooting.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the marketing documents or master data that the application is trying to process.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to application errors.
  Authorization Problems: The user may not have the necessary authorizations to perform the action that triggered the error.
  System Bugs: There could be bugs or issues in the specific version of the SAP CRM system being used.
  Custom Code Issues: If there are custom enhancements or modifications in the system, they may be causing the error.
  
  Solutions:
  
  Check Message Details: Review the detailed error message provided in the SAP GUI. This can often give more specific information about what went wrong.
  Data Validation: Ensure that all required data is present and correctly formatted. Check for any inconsistencies in the marketing documents or related master data.
  Review Configuration: Verify the configuration settings related to marketing and campaign management. Ensure that all necessary settings are correctly configured.
  Authorization Check: Confirm that the user has the appropriate authorizations to perform the action. This can be done by checking the user roles and permissions.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is occurring.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address known issues related to this error.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER, CRMD_ORDERADM_H, etc.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to CRM marketing functionalities for any specific guidelines or best practices.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.