How To Fix CRM_MKTIMG020 - Select a report

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTIMG - CRM Marketing: Messages for Customizing Parameters

• Message number: 020

• Message text: Select a report

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTIMG020 - Select a report ?

  The SAP error message CRM_MKTIMG020 typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing and campaign management functionalities. This error message indicates that the system requires the user to select a report before proceeding with a specific action.
  Cause:
  The error is usually triggered when:
  
  A user attempts to execute a function or transaction that requires a report to be selected, but no report has been chosen.
  The user may have navigated to a screen where a report is expected but has not made a selection from the available options.
  
  Solution:
  To resolve the CRM_MKTIMG020 error, follow these steps:
  
  
  Select a Report: 
  
  Go back to the relevant screen where the error occurred.
  Look for a list of available reports or options.
  Ensure that you select a report from the list before proceeding.
  
  
  
  Check User Permissions: 
  
  Ensure that you have the necessary permissions to access and select reports. If you do not have the required access, contact your system administrator.
  
  
  
  Review Configuration: 
  
  If you are an administrator, check the configuration settings for the marketing module to ensure that reports are properly defined and available for selection.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help files related to the specific transaction or function you are trying to execute for additional guidance.
  
  
  
  Contact Support: 
  
  If the issue persists after trying the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to marketing and campaign management in SAP CRM, as they may provide additional context for the reports you need to select.
  SAP Notes: Check SAP Notes for any updates or fixes related to the CRM_MKTIMG020 error. SAP frequently releases updates that may address specific issues.
  User Training: If this error is common among users, consider providing training sessions to ensure that all users understand how to select reports correctly.
  
  By following these steps, you should be able to resolve the CRM_MKTIMG020 error and continue with your tasks in SAP CRM.