How To Fix CRM_MKTIMEX012 - No information found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTIMEX - CRM-Marketing: Messages import / export services (IMEX)

• Message number: 012

• Message text: No information found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTIMEX012 - No information found ?

  The SAP error message CRM_MKTIMEX012: No information found typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to access marketing information or data that is not available in the system. This error can arise in various scenarios, such as when trying to retrieve marketing attributes, campaign data, or other related information.
  Causes:
  
  Data Not Available: The most common cause is that the requested marketing information does not exist in the system. This could be due to missing data entries or incomplete data uploads.
  Incorrect Selection Criteria: The filters or selection criteria used to retrieve the information may be too restrictive or incorrect, leading to no results being found.
  Authorization Issues: The user may not have the necessary authorizations to view the requested data, resulting in the system not displaying any information.
  System Configuration: There may be issues with the configuration of the marketing module or related components, leading to data not being properly linked or displayed.
  Data Synchronization Issues: If the data is supposed to be synchronized from another system (like SAP ECC or an external database), there may be issues with the data transfer or synchronization process.
  
  Solutions:
  
  Check Data Availability: Verify that the data you are trying to access actually exists in the system. You can do this by checking the relevant tables or using transaction codes to view the data directly.
  Review Selection Criteria: Ensure that the selection criteria you are using to retrieve the information are correct and not overly restrictive. Try broadening the criteria to see if any data is returned.
  Authorization Check: Confirm that you have the necessary authorizations to access the marketing information. You may need to contact your system administrator to verify your user roles and permissions.
  System Configuration Review: If you suspect a configuration issue, review the settings in the marketing module to ensure everything is set up correctly. This may involve checking customizing settings or consulting with a functional consultant.
  Data Synchronization: If the data is supposed to be synchronized from another system, check the synchronization process for any errors or issues. Ensure that the data transfer jobs are running successfully and that there are no connectivity issues between systems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_MKTPL to access marketing-related data.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review SAP documentation related to CRM marketing functionalities to understand how data is structured and accessed.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKTIMEX012 error message.