How To Fix CRM_MKTIMEX010 - Header could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTIMEX - CRM-Marketing: Messages import / export services (IMEX)

• Message number: 010

• Message text: Header could not be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTIMEX010 - Header could not be read ?

  The SAP error message CRM_MKTIMEX010: Header could not be read typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with reading the header data of a marketing document or transaction. This error can arise due to various reasons, including data inconsistencies, missing entries, or issues with the underlying database.
  Causes:
  
  Missing or Incomplete Data: The header data for the marketing document may be missing or incomplete in the database.
  Authorization Issues: The user may not have the necessary authorizations to access the header data.
  Data Corruption: There may be corruption in the database or inconsistencies in the data model.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to issues in reading the header.
  Transport Issues: If the system has recently undergone a transport, there may be inconsistencies in the transported objects.
  
  Solutions:
  
  Check Data Integrity: Verify that the header data exists in the database. You can do this by checking the relevant tables (e.g., CRMD_ORDER, CRMD_ORDERADM_H) for the specific document.
  Authorization Check: Ensure that the user has the necessary authorizations to access the marketing document. You can check this in the user roles and profiles.
  Recreate the Document: If the document is corrupted, consider recreating it if possible. This may involve deleting the existing document and creating a new one.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Debugging: If you have access to debugging tools, you can set breakpoints in the relevant function modules to trace where the error occurs.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and SLG1 for viewing application logs.
  Documentation: Review SAP documentation related to CRM marketing and order management for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and potentially resolve the CRM_MKTIMEX010 error in your SAP system.