How To Fix CRM_MKTHV_SMM_UI002 - Cannot find execution. Refresh the list


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTHV_SMM_UI - High Volume Execution Mass Mailer Montior

  • Message number: 002

  • Message text: Cannot find execution. Refresh the list

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTHV_SMM_UI002 - Cannot find execution. Refresh the list ?

    The SAP error message CRM_MKTHV_SMM_UI002 Cannot find execution. Refresh the list typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to locate a specific execution or transaction that you are trying to access. This can happen for several reasons, and here are some potential causes, solutions, and related information:

    Causes:

    1. Data Synchronization Issues: The data in the CRM system may not be synchronized properly, leading to missing or outdated entries.
    2. Session Timeout: If the session has timed out, the system may not be able to retrieve the necessary data.
    3. Incorrect Filters or Search Criteria: The filters or search criteria applied in the list may not match any existing records.
    4. Authorization Issues: The user may not have the necessary permissions to view the execution or transaction.
    5. Technical Issues: There may be underlying technical issues, such as database problems or system configuration errors.

    Solutions:

    1. Refresh the List: As suggested by the error message, try refreshing the list or reloading the page to see if the execution appears.
    2. Check Filters: Review and adjust any filters or search criteria you are using to ensure they are correct and not overly restrictive.
    3. Session Management: Log out and log back into the system to reset your session. This can help if the session has timed out.
    4. Data Consistency Check: If you have access, perform a data consistency check to ensure that all necessary data is present and correctly configured.
    5. User Authorization: Verify that you have the appropriate authorizations to access the execution. Contact your system administrator if necessary.
    6. Consult Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
    7. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
    • Documentation: Review the official SAP documentation for CRM to understand the context in which this error may occur and any specific configurations that may be relevant.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to diagnose and potentially resolve the issue related to the CRM_MKTHV_SMM_UI002 error message.

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