How To Fix CRM_MKTHV_SMM043 - No authorization to execute marketing high volume mass mailer

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_SMM - High Volume Campaign Mass Mailer

• Message number: 043

• Message text: No authorization to execute marketing high volume mass mailer

What causes this issue?

Authorization to maintain marketing high volume massmailer
(Authorization object CRM_SMM, Activity maintain) is missing.

System Response

Access denied

How to fix this error?

Contact your administrator

Procedure for System Administrators

Decide whether to grant or not to grant the authorization

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_SMM043 - No authorization to execute marketing high volume mass mailer ?

  The SAP error message CRM_MKTHV_SMM043 indicates that the user does not have the necessary authorization to execute the marketing high volume mass mailer. This error typically arises in the context of SAP Customer Relationship Management (CRM) when a user attempts to run a mass mailing campaign but lacks the required permissions.
  Cause:
  The primary cause of this error is insufficient authorization in the user's role or profile. The system checks the user's authorizations against the required permissions for executing the mass mailer function, and if the user does not have the necessary rights, the error is triggered.
  Solution:
  To resolve this issue, follow these steps:
  
  
  Check User Authorizations:
  
  Verify the user's roles and authorizations in the SAP system. This can be done by using transaction code SU53 immediately after the error occurs. This transaction will show the last authorization check and help identify which specific authorization is missing.
  
  
  
  Review Authorization Objects:
  
  The relevant authorization objects for mass mailer functionality may include:
  
  CRM_MKTHV_MAINT - for maintaining marketing activities.
  CRM_MKTHV_EXEC - for executing marketing activities.
  
  
  Ensure that the user has the necessary authorizations for these objects.
  
  
  
  Modify User Roles:
  
  If the user lacks the required authorizations, you may need to modify their roles or create a new role that includes the necessary permissions. This can be done using transaction code PFCG (Profile Generator).
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator. They can assist in reviewing and updating the user's authorizations.
  
  
  
  Testing:
  
  After making the necessary changes, have the user log out and log back in to ensure that the new authorizations take effect. Then, attempt to execute the mass mailer again.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed information on authorization objects related to CRM marketing functions.
  Transaction Codes:
  
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide additional guidance related to this error message.
  
  By following these steps, you should be able to resolve the authorization issue and successfully execute the marketing high volume mass mailer in SAP CRM.