How To Fix CRM_MKTHV_SEG_GEN000 - Data inconsistency in segmentation model graph; generation has stopped


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTHV_SEG_GEN - Messages for Segmentation Model Generation Report

  • Message number: 000

  • Message text: Data inconsistency in segmentation model graph; generation has stopped

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTHV_SEG_GEN000 - Data inconsistency in segmentation model graph; generation has stopped ?

    The SAP error message CRM_MKTHV_SEG_GEN000 indicates a data inconsistency in the segmentation model graph, which prevents the generation of the segmentation model from proceeding. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there are issues with the segmentation model configuration or the underlying data.

    Causes:

    1. Data Inconsistency: There may be inconsistencies in the data used for segmentation, such as missing or incorrect entries in the master data or transactional data.
    2. Model Configuration Issues: The segmentation model may not be configured correctly, leading to conflicts or errors in the model graph.
    3. Changes in Data Structure: If there have been recent changes to the data structure or the underlying tables, it may lead to inconsistencies.
    4. Missing Dependencies: Required dependencies or objects (like attributes or hierarchies) may be missing or not properly defined in the segmentation model.

    Solutions:

    1. Check Data Consistency:

      • Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check for inconsistencies in the data.
      • Run consistency checks on the master data and transactional data to identify any missing or incorrect entries.
    2. Review Segmentation Model Configuration:

      • Go to the segmentation model configuration and ensure that all attributes, hierarchies, and dependencies are correctly defined.
      • Check for any changes made to the segmentation model that might have introduced inconsistencies.
    3. Rebuild the Segmentation Model:

      • If the model is corrupted, consider deleting and recreating the segmentation model.
      • Use transaction CRMD_ORDER to regenerate the segmentation model after making necessary corrections.
    4. Check for Missing Dependencies:

      • Ensure that all required attributes and hierarchies are available and correctly linked in the segmentation model.
      • Verify that any custom attributes or fields are properly defined and populated.
    5. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
    6. System Logs and Traces:

      • Review system logs and traces for additional error messages or warnings that may provide more context about the inconsistency.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing and troubleshooting CRM orders and segmentation models.
    • SAP Documentation: Refer to the official SAP documentation for detailed guidance on segmentation models and their configuration.
    • SAP Community: Engage with the SAP Community forums to seek advice from other users who may have encountered similar issues.

    By following these steps, you should be able to identify and resolve the underlying cause of the CRM_MKTHV_SEG_GEN000 error message.

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