How To Fix CRM_MKTHV_MC039 - You are not authorized to convert marketing prospects

CRM_MKTHV_MC039 - Overview

• Message type: E = Error

• Message class: CRM_MKTHV_MC - CRM Marketing: Marketing Prospect

• Message number: 039

• Message text: You are not authorized to convert marketing prospects

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_MC039 - You are not authorized to convert marketing prospects ?

  The SAP error message CRM_MKTHV_MC039 indicates that a user does not have the necessary authorization to convert marketing prospects into other statuses or entities within the SAP Customer Relationship Management (CRM) system. This error typically arises when a user attempts to perform an action that requires specific permissions that they do not possess.
  
  Cause:
  
  Authorization Issues: The user lacks the required authorization object or role that allows them to convert marketing prospects.
  Role Assignment: The user may not be assigned to the correct role that includes the necessary permissions for marketing activities.
  Configuration Settings: There may be specific configuration settings in the CRM system that restrict certain actions based on user roles.
  
  
  Solution:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user in the SAP system. This can be done by navigating to the user management area (transaction code SU01).
  Ensure that the user has been assigned a role that includes the necessary authorizations for converting marketing