How To Fix CRM_MKTHV_INFRASTRUC049 - block &1 ( task index &2 ) ended with status &3 on host &4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTHV_INFRASTRUC - high volume campaign execution infrastructure messages

  • Message number: 049

  • Message text: block &1 ( task index &2 ) ended with status &3 on host &4

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTHV_INFRASTRUC049 - block &1 ( task index &2 ) ended with status &3 on host &4 ?

    The SAP error message CRM_MKTHV_INFRASTRUC049 typically indicates an issue related to the infrastructure of the SAP CRM system, particularly in the context of marketing or data processing tasks. The message provides information about a specific task that has ended with a certain status on a particular host.

    Cause:

    1. Task Failure: The error suggests that a specific task (identified by the task index) has failed during execution. This could be due to various reasons such as:

      • Resource limitations (CPU, memory, etc.)
      • Configuration issues
      • Data inconsistencies or corruption
      • Network issues affecting communication with the database or other services
      • Bugs in the code or logic of the task being executed
    2. System Load: High system load or contention for resources can lead to tasks timing out or failing.

    3. Database Issues: Problems with the underlying database, such as locks, deadlocks, or performance issues, can also cause tasks to fail.

    Solution:

    1. Check Logs: Review the detailed logs for the specific task (task index) to identify the root cause of the failure. Look for any preceding error messages or warnings that could provide more context.

    2. Resource Monitoring: Monitor system resources (CPU, memory, disk I/O) to ensure that the system is not under heavy load. If it is, consider optimizing the workload or increasing resources.

    3. Database Health: Check the health of the database. Look for locks, long-running queries, or performance bottlenecks. You may need to optimize queries or perform database maintenance.

    4. Configuration Review: Ensure that the configuration settings for the CRM system and the specific task are correct. This includes checking any relevant parameters in the SAP system.

    5. Retry the Task: If the issue seems transient, you may try to rerun the task to see if it completes successfully.

    6. SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates available that resolve known issues.

    7. Consult Documentation: Review the SAP documentation related to the specific functionality or module that is generating the error for any additional troubleshooting steps.

    8. Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP Support for assistance. Provide them with the error message, logs, and any other relevant information.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like SM37 (Job Monitoring) to check the status of background jobs and tasks.
    • System Monitoring Tools: Utilize tools like SAP Solution Manager or other monitoring solutions to keep an eye on system performance and health.
    • Performance Tuning: Regularly perform performance tuning and maintenance on both the SAP application and the underlying database to prevent such issues.

    By following these steps, you should be able to diagnose and potentially resolve the issue related to the CRM_MKTHV_INFRASTRUC049 error message.

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