How To Fix CRM_MKTHV_INFRASTRUC047 - Job status cannot be set to 'Started'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_INFRASTRUC - high volume campaign execution infrastructure messages

• Message number: 047

• Message text: Job status cannot be set to 'Started'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_INFRASTRUC047 - Job status cannot be set to 'Started' ?

  The SAP error message CRM_MKTHV_INFRASTRUC047 with the description "Job status cannot be set to 'Started'" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the job processing status in the marketing or campaign management area.
  Causes:
  
  Job Already Running: The job you are trying to start may already be in a running state or has not been properly completed from a previous execution.
  Job Configuration Issues: There may be configuration issues with the job itself, such as missing parameters or incorrect settings.
  Authorization Issues: The user attempting to start the job may not have the necessary authorizations to change the job status.
  System Locking: The job might be locked by another process or user, preventing it from being started.
  Technical Errors: There could be underlying technical issues, such as database locks or system performance problems.
  
  Solutions:
  
  Check Job Status: Use transaction codes like SM37 to check the status of the job. If it is already running, you may need to wait for it to complete or terminate it if it is stuck.
  Review Job Configuration: Ensure that the job is correctly configured. Check for any missing parameters or settings that need to be adjusted.
  User Authorizations: Verify that the user has the necessary authorizations to start the job. You may need to consult with your SAP security team.
  Release Locks: If the job is locked, identify the process that is holding the lock and resolve it. You can use transaction SM12 to check for locks.
  Check System Logs: Review system logs for any related errors or warnings that could provide more context about the issue. Use transaction SLG1 to check application logs.
  Restart the Job: If the job is in an inconsistent state, you may need to delete it and recreate it or restart the job from the beginning.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide patches.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM12 (Lock Entries), and SLG1 (Application Log).
  SAP Documentation: Refer to SAP Help documentation for detailed information on job management and troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or open a support ticket with SAP for further assistance.