How To Fix CRM_MKTHV_INFRASTRUC028 - &1 packages for new execution will be executed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_INFRASTRUC - high volume campaign execution infrastructure messages

• Message number: 028

• Message text: &1 packages for new execution will be executed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_INFRASTRUC028 - &1 packages for new execution will be executed ?

  The SAP error message CRM_MKTHV_INFRASTRUC028 typically indicates an issue related to the execution of marketing campaigns or activities in the SAP Customer Relationship Management (CRM) module. The message suggests that there are certain packages that are not ready for execution, which can be due to various reasons.
  Cause:
  
  Incomplete Data: The packages may not have all the required data or configurations set up correctly.
  Status Issues: The status of the marketing campaign or activity might not be set to "Ready" or "Active," preventing execution.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  Locking Issues: The packages might be locked by another process or user, preventing them from being executed.
  Configuration Errors: There may be configuration errors in the marketing infrastructure settings.
  
  Solution:
  
  Check Package Status: Verify the status of the packages in the CRM system. Ensure they are set to "Ready" for execution.
  Review Data Completeness: Ensure that all necessary data and configurations for the marketing packages are complete and correct.
  Unlock Packages: If the packages are locked, identify the process or user that is holding the lock and resolve it.
  Check Logs: Review the application logs for any additional error messages or warnings that could provide more context about the issue.
  Reconfigure Marketing Infrastructure: If there are configuration errors, review and correct the marketing infrastructure settings in the CRM system.
  Consult Documentation: Refer to SAP documentation or notes related to CRM marketing execution for any specific guidance or troubleshooting steps.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I for managing marketing campaigns.
  SAP Notes: Search for SAP Notes related to CRM marketing execution issues, as they may provide patches or specific solutions.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed and resolved.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message CRM_MKTHV_INFRASTRUC028.