How To Fix CRM_MKTHV_IMG_ACCESS002 - Settings for high volume variant &1 are not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_IMG_ACCESS - Messages for high volume IMG access

• Message number: 002

• Message text: Settings for high volume variant &1 are not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_IMG_ACCESS002 - Settings for high volume variant &1 are not available ?

  The SAP error message CRM_MKTHV_IMG_ACCESS002 indicates that the system is unable to find the necessary settings for a high-volume variant specified by the placeholder &1. This typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to access or process high-volume marketing data or variants.
  Cause:
  
  Missing Configuration: The high-volume variant specified may not be configured correctly in the system. This could be due to missing entries in the relevant customizing tables or settings.
  Authorization Issues: The user may not have the necessary authorizations to access the high-volume variant settings.
  Data Inconsistency: There may be inconsistencies in the data or settings related to the high-volume variant.
  Transport Issues: If the settings were recently transported from another system, there may have been issues during the transport process.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the customizing settings in SAP (transaction code SPRO) and navigate to the relevant area for high-volume marketing settings.
  Ensure that the high-volume variant specified in the error message is correctly configured and exists in the system.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the high-volume variant settings.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the data related to the high-volume variant. This may involve checking for missing entries or incorrect configurations.
  
  
  
  Transport Logs:
  
  If the settings were recently transported, check the transport logs for any errors or warnings that may indicate issues during the transport process.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to high-volume marketing variants for any specific requirements or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration information.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE16 (Data Browser) to check the configuration and data.
  SAP Notes: Search for SAP Notes related to CRM_MKTHV_IMG_ACCESS002 for any patches or updates that may address the issue.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CRM_MKTHV_IMG_ACCESS002.