How To Fix CRM_MKTHV_IMG_ACCESS001 - No high volume variant available for communication medium &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_IMG_ACCESS - Messages for high volume IMG access

• Message number: 001

• Message text: No high volume variant available for communication medium &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_IMG_ACCESS001 - No high volume variant available for communication medium &1 ?

  The SAP error message CRM_MKTHV_IMG_ACCESS001 indicates that there is no high-volume variant available for the specified communication medium in the SAP Customer Relationship Management (CRM) system. This error typically arises when trying to execute a marketing campaign or communication process that requires a specific variant for high-volume processing, but the system cannot find one.
  Cause:
  
  Missing High-Volume Variant: The most common cause is that the high-volume variant for the specified communication medium (e.g., email, SMS, etc.) has not been created or is not properly configured in the system.
  Incorrect Configuration: The communication medium may not be set up correctly in the system, or the variant may not be assigned to the correct campaign or process.
  Authorization Issues: There may be authorization issues preventing access to the high-volume variant.
  System Settings: The system settings or parameters for high-volume processing may not be correctly configured.
  
  Solution:
  
  
  Create or Check High-Volume Variant:
  
  Go to the relevant transaction in SAP (e.g., transaction CRMD_ORDER or the specific marketing transaction).
  Check if a high-volume variant exists for the communication medium you are trying to use.
  If it does not exist, create a new high-volume variant by navigating to the appropriate configuration settings for marketing campaigns.
  
  
  
  Configuration Review:
  
  Review the configuration settings for the communication medium in the SAP CRM system.
  Ensure that the communication medium is correctly set up and that the high-volume variant is assigned to it.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the process has the necessary authorizations to access the high-volume variant.
  Check the user roles and authorizations in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on setting up high-volume variants for the communication medium in question.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to marketing and communication management.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.