How To Fix CRM_MKTHV_FPP011 - Failed background RFC queue &1 could not be deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_FPP - Message class for high volume parallel processing

• Message number: 011

• Message text: Failed background RFC queue &1 could not be deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_FPP011 - Failed background RFC queue &1 could not be deleted ?

  The SAP error message CRM_MKTHV_FPP011 indicates that there was a failure in deleting a background RFC (Remote Function Call) queue. This error typically arises in the context of SAP CRM (Customer Relationship Management) when there are issues with processing background jobs or RFC calls.
  Causes:
  
  Queue Locking: The RFC queue might be locked by another process, preventing it from being deleted.
  Incomplete Processing: The background job associated with the RFC queue may not have completed successfully, leading to inconsistencies.
  Authorization Issues: The user or process attempting to delete the queue may not have the necessary authorizations.
  System Errors: There could be underlying system issues, such as database problems or connectivity issues with the application server.
  Configuration Issues: Incorrect configuration settings in the SAP system related to background processing or RFC settings.
  
  Solutions:
  
  Check Queue Status: Use transaction SMQ1 (for outbound queues) or SMQ2 (for inbound queues) to check the status of the RFC queue. Look for any locks or errors.
  Release Locks: If the queue is locked, identify the process holding the lock and either wait for it to complete or terminate it if appropriate.
  Reprocess Failed Jobs: If there are failed jobs, you may need to reprocess them. This can often be done through transaction SM37 (Job Monitoring).
  Check Authorizations: Ensure that the user or process has the necessary authorizations to delete the RFC queue.
  System Logs: Check the system logs (transaction SM21) for any related errors or warnings that could provide more context on the issue.
  Restart Background Jobs: If the issue persists, consider restarting the background jobs or the application server to clear any temporary issues.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches.
  
  Related Information:
  
  Transaction Codes:
  
  SMQ1 - Monitor Outbound Queues
  SMQ2 - Monitor Inbound Queues
  SM37 - Job Monitoring
  SM21 - System Log
  
  
  SAP Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance, providing them with detailed logs and error messages.
  
  By following these steps, you should be able to diagnose and resolve the CRM_MKTHV_FPP011 error effectively.