How To Fix CRM_MKTHV_FPP010 - Unit queue &1 for background RFC destination &2 could not be scheduled

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTHV_FPP - Message class for high volume parallel processing

• Message number: 010

• Message text: Unit queue &1 for background RFC destination &2 could not be scheduled

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTHV_FPP010 - Unit queue &1 for background RFC destination &2 could not be scheduled ?

  The SAP error message CRM_MKTHV_FPP010 indicates that there is an issue with scheduling a unit queue for a background RFC (Remote Function Call) destination. This error typically arises in the context of SAP CRM (Customer Relationship Management) when there are problems with the configuration or availability of the background processing system.
  Causes:
  
  Background Job Configuration Issues: The background job that is supposed to process the unit queue may not be configured correctly.
  RFC Destination Problems: The specified RFC destination may be inactive, incorrectly configured, or not reachable.
  System Load: High system load or resource constraints may prevent the scheduling of the job.
  Authorization Issues: The user or system may lack the necessary authorizations to execute the background job.
  Queue Management Issues: There may be issues with the queue management in the CRM system, such as locks or inconsistencies.
  
  Solutions:
  
  
  Check RFC Destination:
  
  Go to transaction SM59 and verify the configuration of the RFC destination specified in the error message.
  Test the connection to ensure it is active and reachable.
  
  
  
  Review Background Job Configuration:
  
  Check the configuration of the background job that is supposed to process the unit queue. Ensure that it is set up correctly in transaction SM37 (for job monitoring) and SM36 (for job scheduling).
  
  
  
  Monitor System Load:
  
  Use transaction SM50 or SM66 to monitor the system load and check if there are any long-running processes that might be blocking the scheduling of new jobs.
  
  
  
  Check Authorizations:
  
  Ensure that the user or system has the necessary authorizations to execute the background job. This can be checked in transaction SU53 or by reviewing the user roles.
  
  
  
  Queue Management:
  
  Investigate the queue management in the CRM system. Check for any locks or inconsistencies that may be affecting the processing of the unit queue.
  
  
  
  System Logs:
  
  Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: RFC Destinations
  SM37: Job Monitoring
  SM36: Job Scheduling
  SM50: Process Overview
  SM66: Global Process Overview
  SLG1: Application Log
  SU53: Authorization Check
  
  
  
  SAP Documentation: Refer to the official SAP documentation for CRM and background processing for more detailed information on configuration and troubleshooting.
  
  
  If the issue persists after following these steps, it may be necessary to engage SAP support for further assistance.