How To Fix CRM_MKTGS_TRADESPEND027 - Payment method is not required and has been removed (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_TRADESPEND - Message for KPI functionality

• Message number: 027

• Message text: Payment method is not required and has been removed (&1)

What causes this issue?

The payment method (in condition technique) is used only for usage
<LS>Rebate </>(technical name 'BO'). You are not permitted to make an
entry in this field for other usages.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The field <LS>Payment Method</> is deleted.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_TRADESPEND027 - Payment method is not required and has been removed (&1) ?

  The SAP error message CRM_MKTGS_TRADESPEND027 indicates that a payment method is not required for a specific transaction and has been removed. This error typically occurs in the context of marketing or trade spend management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Configuration Settings: The payment method may not be configured as required for the specific transaction type or marketing activity.
  Transaction Type: The transaction type being processed may not necessitate a payment method, leading to its removal.
  Data Inconsistency: There may be inconsistencies in the data entered for the transaction, such as missing or incorrect information that leads the system to determine that a payment method is not needed.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for the transaction type in the SAP system. Ensure that the payment method settings align with the requirements of the transaction.
  
  Navigate to the relevant customizing settings in SPRO (SAP Project Reference Object) and check the settings for payment methods in the context of marketing or trade spend.
  
  
  
  Review Transaction Type: Verify the transaction type being used. If it is indeed not supposed to require a payment method, ensure that the process is correctly set up to reflect this.
  
  
  Data Validation: Check the data entered for the transaction. Ensure that all required fields are filled out correctly and that there are no inconsistencies that could lead to the removal of the payment method.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and its implications. This can provide insights into the expected behavior of the system.
  
  
  Testing: If changes are made to the configuration or data, conduct tests to ensure that the error does not reoccur and that the transaction processes as expected.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context or fixes.
  Community Forums: Engage with SAP community forums or support channels where similar issues may have been discussed, providing insights or solutions from other users.
  Transaction Logs: Review transaction logs or error logs in the SAP system to gather more context about when and why the error is occurring.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.