How To Fix CRM_MKTGS_TRADESPEND026 - Error in Customizing; contact your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_TRADESPEND - Message for KPI functionality

• Message number: 026

• Message text: Error in Customizing; contact your system administrator

What causes this issue?

CRM attribute &V1& does not have a corresponding entry in the Business
Planning and Simulation (BPS) layout.
Info object &V2& is not present in the BPS layout.

System Response

CRM attribute &V1& was not synchronized with the BPS system.

How to fix this error?

Do one of the following:
In Customizing for <ZK><LS>Customer Relationship Management</> </>(CRM),
make corrections by choosing <ZK><LS>Marketing -> Marketing Planning and
Campaign Management -> Key Figure Planning -> Maintain Value
Distribution</>.</>
Make the appropriate corrections to the BPS layout.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_TRADESPEND026 - Error in Customizing; contact your system administrator ?

  The SAP error message CRM_MKTGS_TRADESPEND026 typically indicates an issue related to the configuration of marketing spend management in the SAP Customer Relationship Management (CRM) module. This error suggests that there is a problem in the customizing settings that needs to be addressed.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Customizing Settings: The required customizing settings for marketing spend management may not be properly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the relevant customizing settings.
  Inconsistent Data: There may be inconsistencies or missing data in the master data or transaction data that the system relies on.
  Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) and verify that all necessary settings for marketing spend management are correctly configured.
  Ensure that all required fields and parameters are filled out.
  
  
  
  Review Authorizations:
  
  Check the user’s authorization profile to ensure they have the necessary permissions to access the marketing spend management functionalities.
  
  
  
  Data Consistency Check:
  
  Review the relevant master data and transaction data for any inconsistencies or missing entries. Ensure that all required data is present and correctly configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Contact System Administrator:
  
  If you are unable to resolve the issue, contact your system administrator or SAP support for further assistance. Provide them with the error message and any relevant details about the actions that led to the error.
  
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to the error message. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (to access the IMG) and SE93 (to check for authorization issues).
  Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRM_MKTGS_TRADESPEND026 error.