How To Fix CRM_MKTGS_POPUP401 - Several partners exist with this description

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_POPUP -

• Message number: 401

• Message text: Several partners exist with this description

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_POPUP401 - Several partners exist with this description ?

  The SAP error message CRM_MKTGS_POPUP401 indicates that there are multiple partners associated with a particular description in the system. This typically occurs in the context of marketing or sales activities where the system is trying to identify a specific partner (such as a customer or vendor) but finds multiple entries that match the criteria.
  Cause:
  
  Duplicate Entries: There are multiple partner records in the system that share the same description or name.
  Data Inconsistency: The data in the partner master records may not be unique, leading to confusion in identification.
  Search Criteria: The search criteria used to find the partner may be too broad, resulting in multiple matches.
  
  Solution:
  
  Refine Search Criteria: When prompted by the error, try to refine your search criteria to be more specific. This may involve adding additional filters or parameters to narrow down the results.
  Review Partner Records: Check the partner master records in the system to identify duplicates. You can do this by:
  
  Navigating to the partner management area in SAP.
  Using transaction codes like BP (Business Partner) to review and manage partner records.
  
  
  Merge or Delete Duplicates: If duplicates are found, consider merging them if they represent the same entity or deleting unnecessary records to maintain data integrity.
  Consult with Data Management Team: If you are unsure about how to handle duplicates, consult with your data management or SAP support team for guidance on best practices for managing partner records.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner management, CRM for Customer Relationship Management, and others that may help in managing partner data.
  SAP Notes: Check SAP Notes and Knowledge Base Articles for any known issues or patches related to this error message.
  Documentation: Review SAP documentation related to partner management and marketing activities to understand how partners are defined and managed within the system.
  
  By addressing the underlying cause of the error and ensuring that partner records are unique and well-maintained, you can resolve the issue and prevent it from occurring in the future.