How To Fix CRM_MKTGS_POPUP400 - Several partners exist with this description

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_POPUP -

• Message number: 400

• Message text: Several partners exist with this description

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_POPUP400 - Several partners exist with this description ?

  The SAP error message CRM_MKTGS_POPUP400 indicates that there are multiple partners associated with a particular description in the system. This typically occurs in the context of marketing or sales activities where the system is trying to identify a unique partner based on the provided criteria, but finds more than one match.
  Cause:
  
  Duplicate Partner Entries: There may be multiple partner records in the system that share the same description or name.
  Incorrect Filtering: The criteria used to search for partners may not be specific enough, leading to multiple results.
  Data Quality Issues: Poor data management practices may have led to the creation of duplicate or similar partner records.
  
  Solution:
  
  Review Partner Records: Check the partner records in the system to identify duplicates. You can do this by navigating to the partner management area in SAP CRM and searching for partners with similar descriptions.
  Refine Search Criteria: When searching for partners, use more specific criteria to narrow down the results. This could include additional fields such as location, partner type, or other identifiers.
  Data Cleansing: If duplicates are found, consider merging or deleting unnecessary partner records to maintain data integrity. Ensure that you follow your organization's data governance policies when doing this.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing partner records and resolving duplicate entries.
  Contact Support: If the issue persists or if you are unsure how to proceed, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) to manage partner records.
  Data Management Best Practices: Implement best practices for data entry and management to prevent future occurrences of duplicate records.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  
  By following these steps, you should be able to resolve the error and improve the management of partner records in your SAP CRM system.