How To Fix CRM_MKTGS_LISTING005 - Mapping of system fields incomplete; contact technical support

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_LISTING - Messages for the generic listings integration

• Message number: 005

• Message text: Mapping of system fields incomplete; contact technical support

What causes this issue?

The mapping rules for the system fields are not set up correctly for the
listing check. Structure &2 does not have a field called &1.
Therefore, no value for this field could be determined.

System Response

Field &1 is disregarded for the listing check. Therefore, the
result of the check could be wrong.

How to fix this error?

The database table for the system field mapping 'CRMD_MKTGS_CIMAP' is
not set up correctly. Contact your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_LISTING005 - Mapping of system fields incomplete; contact technical support ?

  The SAP error message CRM_MKTGS_LISTING005 indicates that there is an issue with the mapping of system fields in the SAP CRM Marketing system. This error typically arises when the system is unable to properly map the fields required for a marketing listing or campaign, which can lead to incomplete or incorrect data processing.
  Causes:
  
  
  Field Mapping Configuration: The most common cause is that the mapping of fields between the source and target systems (or within the same system) is incomplete or incorrect. This can happen if fields have been added, removed, or modified without updating the mapping configuration.
  
  
  Custom Fields: If there are custom fields that have not been properly defined or mapped in the system, this can lead to the error.
  
  
  Transport Issues: If there have been recent transports of changes to the system, it is possible that the mapping configurations were not included or were not transported correctly.
  
  
  Data Model Changes: Changes in the underlying data model, such as changes to the database tables or structures, can also lead to this error.
  
  
  Solutions:
  
  
  Check Field Mapping: Review the field mapping configuration in the SAP CRM system. Ensure that all required fields are correctly mapped and that there are no missing or incorrectly defined mappings.
  
  
  Custom Field Configuration: If custom fields are involved, verify that they are properly defined in the system and that their mappings are correctly set up.
  
  
  Transport Review: If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included and that there were no errors during the transport process.
  
  
  Data Model Verification: If there have been changes to the data model, ensure that all related configurations and mappings have been updated accordingly.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to CRM Marketing and field mapping for any specific guidance or known issues.
  
  
  Technical Support: If the issue persists after checking the above points, it may be necessary to contact SAP technical support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on field mapping issues.
  Transaction Codes: Familiarize yourself with transaction codes related to marketing and field mapping, such as CRMD_ORDER, CRMD_ORDERADM_H, or others that may be relevant to your specific configuration.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_MKTGS_LISTING005 error.