How To Fix CRM_MKTGS_DOCUGEN002 - Specified package does not exist.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTGS_DOCUGEN - Messages of ABAP Class Documentation Generator

  • Message number: 002

  • Message text: Specified package does not exist.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTGS_DOCUGEN002 - Specified package does not exist. ?

    The SAP error message CRM_MKTGS_DOCUGEN002 indicates that the specified package does not exist in the system. This error typically occurs in the context of marketing documents or when trying to generate documents in the SAP Customer Relationship Management (CRM) module.

    Cause:

    1. Missing Package: The package you are trying to access or generate may not have been created or may have been deleted.
    2. Incorrect Configuration: There may be a configuration issue where the system is looking for a package that is not properly defined in the system.
    3. Authorization Issues: The user may not have the necessary authorizations to access the specified package.
    4. Transport Issues: If the package was recently transported from another system, it may not have been transported correctly.

    Solution:

    1. Check Package Existence:

      • Verify if the package exists in the system. You can do this by navigating to the relevant transaction or using the appropriate report to list available packages.
    2. Create or Restore Package:

      • If the package does not exist, you may need to create it or restore it from a backup if it was deleted.
    3. Review Configuration:

      • Check the configuration settings related to marketing documents and ensure that all necessary settings are correctly defined.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the package. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
    5. Transport Management:

      • If the package was supposed to be transported from another system, check the transport logs to ensure that the transport was successful and that all necessary objects were included.
    6. Consult Documentation:

      • Refer to SAP documentation or notes related to CRM marketing documents for any specific instructions or known issues.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number in the SAP Support Portal.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to marketing document management.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.

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