How To Fix CRM_MKTGS_CCA061 - Product &1 has been modified

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_CCA - Cross-check assignment message class (Sub-Services)

• Message number: 061

• Message text: Product &1 has been modified

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_CCA061 - Product &1 has been modified ?

  The SAP error message CRM_MKTGS_CCA061 indicates that a product has been modified in a way that affects its marketing attributes or related data. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there are inconsistencies or conflicts between the product data in the marketing area and the underlying product master data.
  Cause:
  
  Data Modification: The product in question has been changed in the product master data, which may include changes to attributes that are relevant for marketing.
  Inconsistent Data: There may be inconsistencies between the product data in the CRM system and the data in the backend system (like SAP ERP).
  Locking Issues: The product might be locked for editing by another user or process, preventing the current transaction from proceeding.
  Integration Issues: If the product data is being synchronized between different systems (e.g., SAP ERP and SAP CRM), there may be issues with the data transfer or synchronization.
  
  Solution:
  
  Check Product Data: Review the product master data to identify any recent changes that may have triggered the error. Ensure that all necessary attributes are correctly set.
  Refresh Data: If the product data has been modified, refresh the marketing data associated with the product. This may involve reloading or reprocessing the marketing attributes.
  Unlock Product: If the product is locked, check for any active sessions or processes that may be holding the lock. You may need to wait for the lock to be released or contact your system administrator.
  Data Consistency Check: Run consistency checks between the CRM and backend systems to ensure that the product data is synchronized and consistent.
  Error Logs: Check the application logs for more detailed error messages that may provide additional context about the issue.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or patches.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to view or edit marketing-related data.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to modify product data in the CRM system.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.