How To Fix CRM_MKTGS_CCA006 - Product category &1 is not assigned to territory &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTGS_CCA - Cross-check assignment message class (Sub-Services)

  • Message number: 006

  • Message text: Product category &1 is not assigned to territory &2

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTGS_CCA006 - Product category &1 is not assigned to territory &2 ?

    The SAP error message CRM_MKTGS_CCA006 indicates that a specific product category (denoted as &1) is not assigned to a particular territory (denoted as &2). This error typically arises in the context of territory management within SAP Customer Relationship Management (CRM) when trying to perform actions related to marketing or sales activities that involve product categories and territories.

    Cause:

    1. Missing Assignment: The primary cause of this error is that the product category you are trying to use is not linked to the specified territory in the system.
    2. Configuration Issues: There may be configuration issues in the territory management settings, where the necessary assignments have not been made.
    3. Data Entry Errors: There could be a mistake in the data entry, such as using the wrong product category or territory.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Product Category Assignment:

      • Navigate to the territory management settings in SAP.
      • Verify if the product category (&1) is assigned to the territory (&2).
      • If it is not assigned, you will need to create the necessary assignment.
    2. Assign Product Category to Territory:

      • Go to the relevant configuration area in SAP (usually under the CRM module).
      • Find the option for managing territories and product categories.
      • Create a new assignment or modify existing ones to include the product category for the specified territory.
    3. Review Configuration Settings:

      • Ensure that the territory management settings are correctly configured.
      • Check if there are any restrictions or rules that might prevent the assignment.
    4. Data Validation:

      • Double-check the product category and territory identifiers to ensure they are correct.
      • Make sure there are no typos or incorrect codes being used.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for detailed steps on managing territories and product categories.
    6. Testing:

      • After making the necessary changes, test the functionality again to ensure that the error no longer occurs.

    Related Information:

    • Territory Management: This is a key component in SAP CRM that allows organizations to define and manage sales territories effectively.
    • Product Categories: These are classifications used to group products for various purposes, including sales and marketing.
    • SAP Notes: Check for any relevant SAP Notes or updates that might address known issues related to this error message.
    • User Roles and Authorizations: Ensure that the user has the necessary permissions to make changes to territory assignments.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM.

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