How To Fix CRM_MKTGS_BAL_ASYNC002 - Message Log is already locked by &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTGS_BAL_ASYNC - CRM Marketing asynchronous message handling

• Message number: 002

• Message text: Message Log is already locked by &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTGS_BAL_ASYNC002 - Message Log is already locked by &1 ?

  The SAP error message CRM_MKTGS_BAL_ASYNC002 indicates that the message log for marketing campaigns is currently locked by another process or user. This can occur in scenarios where multiple processes are trying to access or modify the same log simultaneously, leading to a conflict.
  
  Cause:
  
  Concurrent Access: Another user or process is currently accessing the message log, which prevents your process from obtaining the necessary lock.
  Long-Running Processes: If a previous process is taking a long time to complete, it may hold the lock longer than expected.
  System Errors: Occasionally, system errors or crashes can leave locks in place that are not released properly.
  
  
  Solution:
  
  Wait and Retry: Often, the simplest solution is to wait for a few moments and then retry the operation. The lock may be released once the other process completes.
  Identify the Locking Process: Use transaction codes like SM12 (to view and manage locks) to identify which user or process is holding the lock.