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Message type: E = Error
Message class: CRM_MKTGS_ASSIGN_TMP - Messages for template assignment
Message number: 005
Message text: Failed to create trade promotion due to the template is invalid
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CRM_MKTGS_ASSIGN_TMP005
- Failed to create trade promotion due to the template is invalid ?The SAP error message CRM_MKTGS_ASSIGN_TMP005 indicates that there was a failure in creating a trade promotion because the template being used is invalid. This error typically arises in the context of SAP Customer Relationship Management (CRM) when working with marketing and trade promotion functionalities.
Causes:
- Invalid Template: The template you are trying to use for the trade promotion may not be correctly defined or may be missing required fields.
- Template Status: The template might be in a status that does not allow it to be used for creating promotions (e.g., it could be inactive or deleted).
- Authorization Issues: The user may not have the necessary authorizations to access or use the specified template.
- Configuration Issues: There may be configuration issues in the CRM system that prevent the template from being recognized as valid.
- Data Inconsistencies: There could be inconsistencies in the data associated with the template, such as missing or incorrect entries.
Solutions:
Check Template Validity:
- Go to the template management area in SAP and verify that the template exists and is correctly configured.
- Ensure that all required fields in the template are filled out correctly.
Review Template Status:
- Check the status of the template to ensure it is active and available for use.
- If the template is inactive, consider reactivating it or creating a new template.
User Authorizations:
- Verify that the user attempting to create the trade promotion has the necessary authorizations to access and use the template.
- If needed, consult with your SAP security team to adjust user roles and permissions.
Configuration Review:
- Review the configuration settings related to trade promotions and templates in the CRM system.
- Ensure that all necessary settings are correctly configured.
Data Consistency Check:
- Perform a data consistency check to identify any discrepancies or missing data related to the template.
- Correct any inconsistencies found.
Consult Documentation:
- Refer to SAP documentation or help resources for specific guidelines on creating trade promotions and using templates.
Contact SAP Support:
- If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant details about the template and the context in which the error occurred.
Related Information:
CRMD_ORDER
for managing marketing documents and promotions.By following these steps, you should be able to identify the cause of the error and implement a solution to successfully create the trade promotion.
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