How To Fix CRM_MKTGS_ARCHIVING010 - Error while deleting CGPL objects from CRM database


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTGS_ARCHIVING - Generic Marketing Archiving

  • Message number: 010

  • Message text: Error while deleting CGPL objects from CRM database

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTGS_ARCHIVING010 - Error while deleting CGPL objects from CRM database ?

    The SAP error message CRM_MKTGS_ARCHIVING010 typically occurs during the archiving process in the SAP Customer Relationship Management (CRM) system, specifically when there is an issue with deleting CGPL (Campaign Management) objects from the CRM database. This error can arise due to various reasons, including database inconsistencies, missing dependencies, or issues with the archiving object configuration.

    Causes:

    1. Database Inconsistencies: There may be inconsistencies in the database that prevent the deletion of CGPL objects.
    2. Missing Dependencies: The objects you are trying to delete may have dependencies that are not being handled correctly.
    3. Authorization Issues: The user executing the deletion may not have the necessary authorizations to perform the operation.
    4. Archiving Object Configuration: There may be issues with the configuration of the archiving object related to CGPL.
    5. Locked Objects: The objects may be locked by another process or user, preventing deletion.

    Solutions:

    1. Check for Dependencies: Ensure that there are no existing dependencies for the CGPL objects you are trying to delete. You may need to delete or archive dependent objects first.
    2. Database Consistency Check: Run consistency checks on the database to identify and resolve any inconsistencies. You can use transaction codes like SE11 to check the database tables.
    3. Review Authorizations: Verify that the user has the necessary authorizations to delete CGPL objects. You may need to consult with your security team to ensure proper roles are assigned.
    4. Check Archiving Object Configuration: Review the configuration settings for the archiving object in transaction SARA. Ensure that all settings are correct and that the object is properly defined.
    5. Unlock Objects: If the objects are locked, identify the process or user that has locked them and resolve the issue. You can use transaction SM12 to check for and delete locks.
    6. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
    7. Debugging: If the issue persists, consider debugging the archiving process to identify the exact point of failure. This may require assistance from a technical consultant.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (Archiving Administration), SE11 (Data Dictionary), and SM12 (Lock Entries).
    • SAP Notes: Regularly check for SAP Notes related to archiving and CRM errors, as they can provide specific fixes or workarounds.
    • Documentation: Review SAP documentation on archiving processes in CRM to ensure compliance with best practices.

    If the problem continues after trying the above solutions, it may be beneficial to engage SAP support or a qualified SAP consultant for further assistance.

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