How To Fix CRM_MKTDEF047 - Selected Account Defaults ( &1 ... ) was deleted earlier

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTDEF - Message Class for CRM Marketing Defaults

• Message number: 047

• Message text: Selected Account Defaults ( &1 ... ) was deleted earlier

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTDEF047 - Selected Account Defaults ( &1 ... ) was deleted earlier ?

  The SAP error message CRM_MKTDEF047 indicates that the selected account defaults (such as a business partner or customer account) have been deleted in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or process data related to an account that no longer exists.
  Cause:
  
  Deletion of Account: The most straightforward cause is that the account or business partner you are trying to access has been deleted from the system.
  Data Inconsistency: There may be inconsistencies in the database, possibly due to incomplete data migration or synchronization issues.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the account, leading to the perception that it has been deleted.
  
  Solution:
  
  Verify Account Existence: Check if the account still exists in the system. You can do this by navigating to the relevant transaction (e.g., using transaction code BP for Business Partner) and searching for the account.
  Restore Deleted Account: If the account was deleted accidentally, you may need to restore it from a backup or recreate it if possible.
  Check Data Consistency: Run consistency checks or data validation reports to identify any inconsistencies in the database that may be causing the issue.
  Review Authorizations: Ensure that the user has the necessary permissions to access the account. You may need to consult with your SAP security team to verify and adjust authorizations if needed.
  Consult Logs: Check system logs or change logs to see when and why the account was deleted. This can provide insights into whether it was a user action or a system process.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRM_ORDER (for CRM orders), and SE11 (Data Dictionary) to investigate further.
  SAP Notes: Look for SAP Notes related to this error message in the SAP Support Portal. There may be specific patches or updates that address known issues.
  Documentation: Review SAP documentation for CRM and business partner management to understand the implications of account deletions and how to manage them effectively.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.