How To Fix CRM_MKTDEF034 - Account calendar to date is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTDEF - Message Class for CRM Marketing Defaults

• Message number: 034

• Message text: Account calendar to date is missing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTDEF034 - Account calendar to date is missing ?

  The SAP error message CRM_MKTDEF034 indicates that the account calendar to date is missing in the context of marketing or CRM activities. This error typically arises when the system is trying to access or process data related to marketing campaigns, customer interactions, or other CRM functionalities that require a defined calendar period.
  Cause:
  
  Missing Configuration: The account calendar may not be properly configured in the system. This could be due to missing entries in the calendar settings or incorrect date ranges.
  Data Inconsistency: There may be inconsistencies in the data related to the account calendar, such as missing dates or incorrect associations with accounts.
  User Input Error: The user may have inadvertently left the "to date" field blank when creating or modifying a marketing plan or campaign.
  
  Solution:
  
  
  Check Account Calendar Configuration:
  
  Navigate to the configuration settings for the account calendar in SAP.
  Ensure that the calendar is defined correctly with both start and end dates.
  Verify that the calendar is assigned to the relevant accounts or organizational units.
  
  
  
  Review Marketing Plan/Campaign:
  
  If the error occurs while processing a marketing plan or campaign, check the details of the plan.
  Ensure that all required fields, including the "to date," are filled in correctly.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the data related to the account calendar.
  Look for any missing or incorrect entries that could be causing the issue.
  
  
  
  User Training:
  
  If the error is due to user input, consider providing training or guidelines on how to properly enter data related to account calendars.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions related to the CRM_MKTDEF034 error.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration or CRM_ORDER for checking marketing documents.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.