How To Fix CRM_MKTDEF028 - Check for gap/overlap between dates '&1' and '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTDEF - Message Class for CRM Marketing Defaults

• Message number: 028

• Message text: Check for gap/overlap between dates '&1' and '&2'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTDEF028 - Check for gap/overlap between dates '&1' and '&2' ?

  The SAP error message CRM_MKTDEF028 indicates that there is a conflict in date ranges for marketing activities or campaigns. Specifically, it suggests that there is a gap or overlap between two date ranges that you are trying to define or use in your marketing definition.
  Cause:
  This error typically occurs in the following scenarios:
  
  Overlapping Date Ranges: You are trying to create or modify a marketing activity or campaign that has start and end dates that overlap with an existing activity or campaign.
  Gaps in Date Ranges: The system may require continuous date ranges for certain marketing activities, and a gap between the defined dates can trigger this error.
  Incorrect Date Entry: There may be a mistake in the date entries, such as entering the end date before the start date.
  
  Solution:
  To resolve the CRM_MKTDEF028 error, you can take the following steps:
  
  
  Check Existing Activities: Review the existing marketing activities or campaigns to identify any overlaps or gaps in the date ranges. You can do this by navigating to the relevant transaction or report that lists marketing activities.
  
  
  Adjust Dates: If you find overlapping date ranges, adjust the start and end dates of the new or existing activities to ensure that they do not conflict. Make sure that the new date range fits within the existing ones without overlapping.
  
  
  Ensure Continuous Date Ranges: If the system requires continuous date ranges, ensure that there are no gaps between the end date of one activity and the start date of another.
  
  
  Validate Date Entries: Double-check the date entries to ensure that the start date is earlier than the end date.
  
  
  Consult Documentation: If you are unsure about the rules regarding date ranges in your specific SAP configuration, consult the SAP documentation or your system administrator for guidance.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to view and manage marketing activities.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message.
  User Roles and Permissions: Ensure that you have the necessary permissions to create or modify marketing activities, as restrictions may also lead to errors.
  
  By following these steps, you should be able to resolve the CRM_MKTDEF028 error and successfully manage your marketing activities in SAP.