How To Fix CRM_MKTDEF027 - Start date occurs after end date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTDEF - Message Class for CRM Marketing Defaults

• Message number: 027

• Message text: Start date occurs after end date

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTDEF027 - Start date occurs after end date ?

  The SAP error message CRM_MKTDEF027 indicates that there is a problem with the date settings in a marketing campaign or activity. Specifically, it means that the start date of the campaign or activity is set to a date that occurs after the end date, which is logically incorrect.
  Cause:
  
  Incorrect Date Entry: The most common cause is that the user has mistakenly entered the start date as later than the end date.
  Data Migration Issues: If data has been migrated from another system, there may have been errors in the date formats or values.
  System Configuration: In some cases, system settings or configurations may lead to incorrect date calculations or defaults.
  
  Solution:
  
  
  Check Date Entries: 
  
  Go to the marketing campaign or activity in question.
  Verify the start and end dates. Ensure that the start date is earlier than the end date.
  If necessary, correct the dates.
  
  
  
  Data Validation: 
  
  Implement validation checks in the system to prevent users from entering incorrect date ranges in the future.
  
  
  
  Review Data Migration: 
  
  If the issue arose after a data migration, review the migration process to ensure that date formats and values were correctly handled.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or help resources for additional guidance on date handling in marketing activities.
  
  
  
  Testing: 
  
  After making corrections, test the changes to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  User Training: Consider providing training for users on how to correctly enter dates in the system to avoid similar issues in the future.
  System Configuration: Review the configuration settings related to date handling in your SAP system to ensure they align with business requirements.
  
  By addressing the root cause of the error and implementing preventive measures, you can minimize the likelihood of encountering this issue again in the future.