How To Fix CRM_MKTDEF024 - Business partner '&1' is not valid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTDEF - Message Class for CRM Marketing Defaults

• Message number: 024

• Message text: Business partner '&1' is not valid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTDEF024 - Business partner '&1' is not valid ?

  The SAP error message CRM_MKTDEF024 indicates that the business partner (BP) specified in the operation is not valid in the context of the marketing or CRM application. This error can occur for various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Inactive Business Partner: The business partner may be inactive or not properly set up in the system.
  Incorrect Business Partner Role: The business partner may not have the required role assigned that is necessary for the operation you are trying to perform.
  Data Inconsistency: There may be inconsistencies in the data related to the business partner, such as missing or incorrect information.
  Authorization Issues: The user may not have the necessary authorizations to access or use the specified business partner.
  Business Partner Not Created: The business partner may not have been created in the system or may have been deleted.
  
  Solutions:
  
  
  Check Business Partner Status:
  
  Go to the Business Partner transaction (e.g., BP) and verify if the business partner exists and is active.
  Ensure that the business partner is not marked as inactive.
  
  
  
  Verify Business Partner Roles:
  
  Check if the required roles for the business partner are assigned. For example, if the business partner needs to be a customer or vendor, ensure those roles are assigned correctly.
  
  
  
  Review Data Consistency:
  
  Check for any missing or incorrect data in the business partner's master data. Ensure all mandatory fields are filled out correctly.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the business partner. This can be checked in the user roles and authorizations.
  
  
  
  Create or Reactivate Business Partner:
  
  If the business partner does not exist, create it using the appropriate transaction.
  If it has been deleted, you may need to recreate it or restore it if possible.
  
  
  
  Consult with IT Support:
  
  If the issue persists after checking the above points, consult with your IT support team or SAP Basis team for further investigation.
  
  
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like BP (Business Partner) to manage business partner data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP Help documentation for detailed information on business partner management and roles.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.