How To Fix CRM_MKTDEF003 - Account defaults have been deleted (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTDEF - Message Class for CRM Marketing Defaults

• Message number: 003

• Message text: Account defaults have been deleted (&1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTDEF003 - Account defaults have been deleted (&1) ?

  The SAP error message CRM_MKTDEF003, which states "Account defaults have been deleted (&1)," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the account defaults for a specific business partner or customer. This error indicates that the system could not find the necessary default settings for the account, which may be required for certain operations or transactions.
  Causes:
  
  Data Deletion: The account defaults for the specified business partner may have been deleted or not maintained properly in the system.
  Inconsistent Data: There may be inconsistencies in the data related to the business partner, such as missing or incomplete information.
  Authorization Issues: The user may not have the necessary authorizations to access or view the account defaults.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the proper retrieval of account defaults.
  
  Solutions:
  
  Check Business Partner Data: Verify that the business partner exists and that the account defaults are correctly maintained. You can do this by navigating to the business partner master data and checking the relevant settings.
  Recreate Account Defaults: If the account defaults have been deleted, you may need to recreate them. This can be done by accessing the business partner transaction and entering the necessary default values.
  Data Consistency Check: Run data consistency checks to identify any inconsistencies in the business partner data. This can help in identifying missing or incorrect entries.
  Authorization Check: Ensure that the user has the necessary authorizations to access the account defaults. You may need to consult with your SAP security team to verify this.
  Consult SAP Notes: Check for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions for known issues.
  System Configuration Review: If the issue persists, review the system configuration related to CRM and business partner management to ensure everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to access and manage business partner data.
  SAP Help Portal: The SAP Help Portal provides documentation and resources related to CRM and business partner management.
  SAP Community: Engaging with the SAP Community can provide insights and solutions from other users who may have encountered similar issues.
  
  If the problem continues after trying the above solutions, it may be beneficial to involve your SAP support team or consult with SAP directly for further assistance.