How To Fix CRM_MKTCCM_PCPG_GEN028 - Collaborative campaign &1 is not released

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCCM_PCPG_GEN - CRM Marketing CCM: Messages for Partner Campaign Generation

• Message number: 028

• Message text: Collaborative campaign &1 is not released

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCCM_PCPG_GEN028 - Collaborative campaign &1 is not released ?

  The SAP error message CRM_MKTCCM_PCPG_GEN028 indicates that a collaborative campaign in the SAP Customer Relationship Management (CRM) system is not released. This error typically arises when you attempt to perform an action on a campaign that has not been properly released for execution or further processing.
  Cause:
  
  Campaign Not Released: The most common cause is that the campaign has not been released. In SAP CRM, campaigns must be released to be active and available for execution.
  Incomplete Data: There may be missing or incomplete data in the campaign that prevents it from being released.
  Authorization Issues: The user may not have the necessary authorizations to release the campaign.
  Status Issues: The campaign may be in a status that does not allow it to be released (e.g., draft status).
  
  Solution:
  
  
  Release the Campaign:
  
  Navigate to the campaign in the SAP CRM system.
  Check the status of the campaign. If it is in a draft or inactive state, you will need to release it.
  Use the appropriate transaction code (e.g., CRMD_ORDER) to release the campaign. Look for a "Release" button or option in the campaign management interface.
  
  
  
  Check for Incomplete Data:
  
  Review the campaign details to ensure all required fields are filled out correctly.
  Make sure that all necessary components (e.g., target groups, budget, etc.) are defined.
  
  
  
  Verify User Authorizations:
  
  Ensure that the user attempting to release the campaign has the necessary permissions. This may require coordination with your SAP security team.
  
  
  
  Change Campaign Status:
  
  If the campaign is in a status that does not allow it to be released, you may need to change its status to a valid one that permits release.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific steps related to your version of SAP CRM, as the process may vary slightly.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for campaign management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Guides: Review user guides or training materials specific to your organization’s implementation of SAP CRM for additional context on campaign management.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.