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Message type: E = Error
Message class: CRM_MKTCCM_PCPG_GEN - CRM Marketing CCM: Messages for Partner Campaign Generation
Message number: 026
Message text: Members on target profile &1 could not determined; error occurred
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CRM_MKTCCM_PCPG_GEN026
- Members on target profile &1 could not determined; error occurred ?The SAP error message CRM_MKTCCM_PCPG_GEN026 indicates that there was an issue determining the members of a target profile in the SAP Customer Relationship Management (CRM) system. This error typically occurs during marketing campaign management processes, particularly when trying to generate or process target groups or profiles.
Cause:
The error can be caused by several factors, including:
- Missing Data: The target profile may not have the necessary data or attributes defined, which prevents the system from identifying the members.
- Incorrect Configuration: There may be issues with the configuration of the target profile or the underlying data model.
- Authorization Issues: The user may not have the necessary authorizations to access the data required for the target profile.
- Data Inconsistencies: There could be inconsistencies or errors in the underlying data that the target profile is based on.
- Technical Issues: There may be technical issues such as database connectivity problems or system performance issues.
Solution:
To resolve the error, you can take the following steps:
Check Target Profile Configuration:
- Review the configuration of the target profile to ensure that all necessary attributes and settings are correctly defined.
Validate Data:
- Ensure that the data required for the target profile is complete and accurate. Check for any missing or inconsistent data in the relevant tables.
Review Authorizations:
- Verify that the user executing the process has the necessary authorizations to access the target profile and its associated data.
Check Logs:
- Look at the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
Rebuild Target Profile:
- If the target profile is corrupted or misconfigured, consider rebuilding it or creating a new target profile based on the correct criteria.
Consult Documentation:
- Refer to SAP documentation or notes related to CRM marketing and target profiles for any known issues or additional troubleshooting steps.
Contact SAP Support:
- If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant details about the context in which it occurred.
Related Information:
By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.
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