How To Fix CRM_MKTCCM_PCPG_GEN009 - No partner profile on campaign type &1 available


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTCCM_PCPG_GEN - CRM Marketing CCM: Messages for Partner Campaign Generation

  • Message number: 009

  • Message text: No partner profile on campaign type &1 available

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTCCM_PCPG_GEN009 - No partner profile on campaign type &1 available ?

    The SAP error message CRM_MKTCCM_PCPG_GEN009 indicates that there is no partner profile available for the specified campaign type in the SAP Customer Relationship Management (CRM) system. This error typically arises when you are trying to create or process a marketing campaign, and the system cannot find the necessary partner profile that defines how partners (like customers, vendors, etc.) are associated with that campaign type.

    Cause:

    1. Missing Partner Profile: The most common cause is that the partner profile for the specific campaign type has not been defined in the system.
    2. Incorrect Campaign Type: The campaign type you are using may not be configured to have a partner profile.
    3. Configuration Issues: There may be issues in the configuration settings related to marketing campaigns and partner profiles.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the partner profiles.

    Solution:

    1. Define Partner Profile:

      • Go to the transaction code SPRO (SAP Reference IMG).
      • Navigate to Customer Relationship Management > Marketing > Campaign Management > Define Partner Profiles.
      • Check if a partner profile exists for the campaign type you are using. If not, create a new partner profile and assign it to the relevant campaign type.
    2. Check Campaign Type Configuration:

      • Ensure that the campaign type you are using is correctly configured to utilize partner profiles.
      • You can check this in the same SPRO path mentioned above.
    3. Review Authorizations:

      • Ensure that the user has the necessary authorizations to access and manage partner profiles. This may involve checking roles and authorizations in the user profile.
    4. Testing:

      • After making the necessary changes, test the campaign creation or processing again to see if the error persists.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing campaigns and SPRO for configuration.
    • Documentation: Refer to SAP Help documentation for detailed guidance on partner profiles and campaign management.
    • Support: If the issue persists after checking the configurations, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    By following these steps, you should be able to resolve the error and successfully manage your marketing campaigns in SAP CRM.

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