How To Fix CRM_MKTCCM_PCPG_GEN007 - Partner function "Channel Partner" on &1 could not be determined


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTCCM_PCPG_GEN - CRM Marketing CCM: Messages for Partner Campaign Generation

  • Message number: 007

  • Message text: Partner function "Channel Partner" on &1 could not be determined

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTCCM_PCPG_GEN007 - Partner function "Channel Partner" on &1 could not be determined ?

    The SAP error message CRM_MKTCCM_PCPG_GEN007 indicates that the system is unable to determine the partner function "Channel Partner" for a specific business partner or transaction. This error typically occurs in the context of CRM (Customer Relationship Management) processes, particularly when dealing with marketing or sales activities.

    Cause:

    1. Missing Partner Function Configuration: The partner function "Channel Partner" may not be properly configured in the system. This could be due to missing entries in the partner determination procedure.
    2. Business Partner Not Maintained: The business partner associated with the transaction may not have the required partner function assigned.
    3. Incorrect Partner Determination Procedure: The partner determination procedure assigned to the transaction type may not include the "Channel Partner" function.
    4. Data Inconsistencies: There may be inconsistencies or missing data in the master data records of the business partners involved.

    Solution:

    1. Check Partner Determination Procedure:

      • Go to the customizing settings in SAP (Transaction SPRO).
      • Navigate to Customer Relationship Management > Master Data > Business Partner > Define Partner Determination Procedure.
      • Ensure that the partner determination procedure assigned to the relevant transaction includes the "Channel Partner" function.
    2. Maintain Business Partner Data:

      • Use transaction BP to check the business partner's details.
      • Ensure that the "Channel Partner" function is assigned to the relevant business partner.
      • If necessary, add the "Channel Partner" role to the business partner.
    3. Review Transaction Type Settings:

      • Check the settings for the specific transaction type (e.g., sales order, marketing campaign) to ensure that the partner determination procedure is correctly assigned.
    4. Data Consistency Check:

      • Run any relevant data consistency checks to identify and resolve any inconsistencies in the business partner data.
    5. Consult Documentation:

      • Review SAP documentation or notes related to partner determination and the specific error message for additional guidance.

    Related Information:

    • Transaction Codes:
      • BP: Business Partner Maintenance
      • SPRO: Customizing Implementation Guide
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.

    By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTCCM_PCPG_GEN007 error message.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author