How To Fix CRM_MKTCCM_PCPG_EXE031 - File attachment is not supported in CCM scenario

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCCM_PCPG_EXE -

• Message number: 031

• Message text: File attachment is not supported in CCM scenario

What causes this issue?

The file export variant &V1& is set up to assign files as attachments to
the campaign object but this is not possible for the collaborative
campaign management scenario.

System Response

The system shows an error message.

How to fix this error?

Choose another file export variant.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCCM_PCPG_EXE031 - File attachment is not supported in CCM scenario ?

  The SAP error message CRM_MKTCCM_PCPG_EXE031 indicates that file attachments are not supported in the context of the Customer Communication Management (CCM) scenario. This error typically arises when a user attempts to attach a file to a communication or document in a scenario where the system does not allow it.
  
  Cause:
  
  CCM Configuration: The configuration of the CCM scenario may not support file attachments. This could be due to specific settings in the SAP system that restrict the use of attachments.
  Document Type Restrictions: Certain document types or communication types in the CCM framework may not allow attachments.
  User Permissions: The user may not have the necessary permissions to attach files in the CCM scenario.
  System Limitations: The version of SAP or the specific implementation may have limitations regarding file attachments in certain scenarios.
  
  
  Solution:
  
  Check Configuration: Review the configuration settings for the CCM scenario in the SAP system. Ensure that the scenario is set up to allow