How To Fix CRM_MKTCCM_PCPG_EXE029 - &1 executions ended successfully without notification

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTCCM_PCPG_EXE -

• Message number: 029

• Message text: &1 executions ended successfully without notification

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTCCM_PCPG_EXE029 - &1 executions ended successfully without notification ?

  The SAP error message CRM_MKTCCM_PCPG_EXE029 indicates that a process related to the CRM Marketing Campaign Management (MCM) has executed successfully, but without sending a notification. This can occur in various scenarios, such as when a campaign is executed, but the expected notifications (like emails or alerts) are not sent out as intended.
  Possible Causes:
  
  Configuration Issues: The notification settings in the campaign management configuration may not be set up correctly.
  Missing Email Addresses: The recipients of the notifications may not have valid email addresses configured in the system.
  Background Job Settings: If the process is running as a background job, there may be issues with the job settings or scheduling.
  Authorization Issues: The user executing the campaign may not have the necessary authorizations to send notifications.
  System Errors: There could be underlying system errors or issues with the communication infrastructure (e.g., SMTP settings).
  
  Solutions:
  
  
  Check Configuration:
  
  Review the campaign management configuration settings to ensure that notifications are enabled and properly configured.
  Verify that the notification templates are correctly set up.
  
  
  
  Validate Recipient Data:
  
  Ensure that all intended recipients have valid email addresses and that their communication preferences allow for notifications.
  
  
  
  Review Background Job Settings:
  
  If the process is executed as a background job, check the job logs for any errors or warnings that might indicate why notifications were not sent.
  Ensure that the job is scheduled correctly and that it has the necessary parameters.
  
  
  
  Check Authorizations:
  
  Verify that the user executing the campaign has the required authorizations to send notifications.
  
  
  
  Examine System Logs:
  
  Check the system logs (transaction SLG1) for any related error messages or warnings that could provide more context on the issue.
  
  
  
  SMTP Configuration:
  
  Ensure that the SMTP settings in the SAP system are correctly configured and that the system can send emails.
  
  
  
  Testing:
  
  Perform a test run of the campaign with a small group of recipients to see if notifications are sent successfully.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to check the status of campaigns and their notifications.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to this error message.
  Documentation: Refer to the official SAP documentation for CRM Marketing Campaign Management for detailed configuration and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation or to reach out to SAP support for assistance.